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Have questions about your 7-Day Plan, account privacy, or need assistance? Send us a message and our team will get back to you promptly.
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We respond to all user inquiries within 24 to 48 business hours.
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Frequently Asked Questions
Common questions regarding the MoodFlip tool, 7-day plans, and accounts.
Q. How do I download my 7-Day Mindset Plan PDF?
After completing your 7-Day Mindset Plan or purchasing the instant PDF, you can download your branded guides directly from your Profile > Downloads tab at any time.
Q. What is your refund policy?
We offer a 100% 30-day money-back guarantee on all 7-Day Plan purchases. If you are not satisfied, email us with your order email and we will process a full refund within 3-5 business days.
Q. How do I delete my saved check-ins or account?
You can delete your check-in data directly in Profile > Data & Privacy > Delete Data. Furthermore, all inactive account records are automatically deleted from our servers after 90 days.
Q. Is MoodFlip a medical or therapy service?
No. MoodFlip is a self-reflection and educational utility. It does not provide medical advice, diagnosis, treatment, or crisis intervention.